![]() ![]() Job count in the fourth quarter of 2009 declined 6.3% when compared to the prior-year period. The plumbing and drain cleaning business generated sales of $85.7 million for the fourth quarter of 2009, a decline of 0.8%. While this fairy tale appears to have a happy ending. He gets therapy for Candace's son and gives her $5,000 to get her mortgage out of default. Arquilla asks Chris to share the story of his battle with addiction with his colleagues around the country. Arquilla also secures a supply of health food for Darrell and sets up a gym in his house. It turns out Darrell had filled out the disability paperwork "improperly" and is actually entitled to benefits. One by one, he tries to help each employees that he met. Once viewers' heartstrings are sufficiently pulled, Arquilla brings the unsuspecting workers to headquarters and reveals himself. Arquilla meets a few more employees along the way. Nevertheless, Chris, who is a recovering alocholic, strikes a chord with Arquilla whose own father waged an unsuccessful battle against the disease. Chris is next and is even harder on Arquilla. She is the one who tries to show "Hank" the color-coded dispatch system and how to work the phones but ends up throwing her hands up in frustration. Then, he works with Candace, a dispatcher who reveals she is a single mom of an autistic son and is behind on her mortgage. The first employee Arquilla meets is Darrell, an affable man with heart problems whose disability claim was denied by the company. ![]() With each new job, Hank's colleagues improbably decide to spill their guts to him - even though he may just be the most incompetent trainee in the company's history. In the show, Arquilla plays "Hank," a rookie Roto-Rooter employee who camera crews just happened to be following around as part of a video celebrating the company's 75th anniversary. (I'm not so sure that most companies would let someone with no experience handle a welding torch on an expensive piece of equipment.) The show was a surprise hit for CBS, which announced that last Sunday's episode was watched by the most viewers in key demographic categories. One of the show's biggest highlights, however, occurs when Arquilla somehow manages to burn a hole in a metal Roto-Rooter machine that he was supposed to be welding. The color blind executive is also stunned to learn that his color-based dispatch system is complicated to follow. Oddly enough, he seems shocked that such tasks would be so unpleasant. During the show, we see Arquilla walking through raw sewage and pulling hair out of clogged bath tubs. ( CHE) since 1989, he has zero experience snaking a drain or doing any of the down-and-dirty tasks that his employees do on a daily basis. Rick is married with three daughters and resides in the Cincinnati area.On the latest episode of CBS's ( CBS) hit reality show Undercover Boss, Roto-Rooter President and Chief Operating Officer Rick Arquilla seems to have no idea that his company is involved in a yucky business.Įven though Arquilla has been with the Cincinnati-based unit of Chemed Corp. The show is currently airing in international markets and has already aired in Norway, Sweden, New Zealand and Australia. Rick may be best recognized as the featured "boss" on an episode of CBS Television's Undercover Boss program, which aired in the United States and Canada on Apand again on July 25, 2010. And in 1983, he was named Vice President and General Manager of Chemlawn Commercial Services in Columbus, Ohio. In 1981, he was named General Manager of Technical Industries, Inc. Three years later he accepted a sales position at Thompson & Hamilton, Inc. His first job after college was a sales position with The William Powell Company of Cincinnati. ![]() He is a graduate of The Ohio State University where he earned a bachelor's degree in 1975. He oversees the operations side of Roto-Rooter's service business and spends much of his time at branch locations working with general and regional managers to ensure that Roto-Rooter is providing top quality plumbing and drain service. Three years later, in 1999, he was promoted to his current position of president and chief operating officer. In 1996, Arquilla was promoted to senior vice president of operations. In 1989, Arquilla joined Roto-Rooter Services Company as vice president of the company's Central Region, a position he held during one of the company's most dramatic periods of growth. He is based at Roto-Rooter's corporate headquarters in downtown Cincinnati, Ohio. Rick Arquilla is the president and chief operating officer of Roto-Rooter Services Company, North America's largest provider of plumbing repair and drain services. President and Chief Operating Officer of Roto-Rooter Services Company ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |